Returns:

ONLINE

Returns are free within 14 days.

The watch you purchased must be return in the same saleable condition it was purchased by you, with all documents and materials that come with your purchase.

We reserve the right to refuse a return and subsequent refund if you have damaged, cloned(duplicated) or lost any of the products you purchased.

Please email hello@watchesofhenleyst.co.uk with your order #ref and we’ll arrange your return.

You must return the goods at your own cost and we recommend to the insured order value as we are not liable for loss of goods during the return process.

IN STORE

Refunds are available in the form of a buy back at the discretion of the director(of our company). You cannot receive a refund if the watch is in good working order and you have simply changed your mind or it does not fit. The buy back price is non negotiable.

The watch you purchased must be presented in the same saleable condition it was purchased by you, with all documents and materials that come with your purchase.

We reserve the right to refuse a buy back and subsequent refund if you have damaged, used for an occasion,cloned(duplicated) or lost any of the products you purchased.

Delivery

We offer next day delivery FREE as standard with all watch purchases once the order has been fulfilled(once we have received confirmation from our payment provider). You will be notified when your has been fulfilled or if there is a delay.

Orders must be placed by 3pm for next day delivery.

We reserve the right to delivery 1 day later due to security checks if necessary.

Please use the same billing and shipping address to avoid delays.