WOHS Atelier · Birmingham

Rolex, Omega & Cartier Jewellery Quarter

Watch servicing

As a full-service independent watch dealer, we handle our own servicing, repairs, refinishing and authentication in-house, and offer the same care for your own watch.

Two stainless steel watch cases stripped for servicing on the bench in our Birmingham atelier

What’s involved

A full service, in our own atelier

A full service starts with the movement. Our watchmakers take it apart, clean every part in our Elma Elmasolvex, then oil and rebuild it using Swiss-approved consumables only. It is then regulated and checked on our Witschi timegrapher for rate, amplitude and beat error, so it leaves the bench running as it should.

Pressure testing on our Witschi ProofMaster, polishing and repairs can all be done at the same time, and refinishing is discounted when booked with a service. Every service comes with a 2-year warranty on our work.

  • Serviced in-house by our own watchmakers
  • Swiss-approved consumables only
  • 2-year warranty on servicing work

Price list

Servicing prices

  • Simple Rolex (date & time only)from £475
  • Complex and Sports Rolexfrom £595
  • Quartz Omega and Cartierfrom £290
  • Automatic Omega and Cartierfrom £345
  • Typical turnaround is up to 4 weeks, including testing.

Book your watch in

Inside our atelier

The equipment behind your service

Our atelier is our investment in protecting you as our customer, and in a lifetime of owning watches for you, your family and your friends. Every service runs on Swiss testing equipment and tooling, with Swiss-approved consumables only.

  • Witschi watch holder and timing microphone

    Witschi

    Timegrapher

    Measures rate, amplitude and beat error, so your movement leaves the bench running as it should.

  • Witschi ProofMaster water-resistance tester

    Witschi

    ProofMaster

    Dry-tests water resistance under pressure and vacuum, so no water goes near the movement.

  • Elma Elmasolvex watch cleaning machines

    Elma

    Elmasolvex

    Cleans every part of the movement in Swiss-approved solutions before it is oiled and rebuilt.

  • Bergeon Swiss watchmaker screwdrivers on a rotating stand

    Bergeon

    Swiss tooling

    The right Swiss-made tool for every screw, caseback and bracelet.

Also in our atelier: a Pioneer Polimaxx II polishing machine, an Elettrolaser MS 3.5 laser welder and a brand-accredited lapping and belt machine, one of the few in the Midlands. See inside our atelier

Equipment photos from the manufacturers.

The WOHS Standard

Every watch we sell goes through this atelier

For the watches in our collection, servicing and polishing aren’t extras. They’re the WOHS Standard: before any watch is listed, our watchmakers authenticate it, service it, pressure test it and refinish it where needed. Book your own watch in and it’s looked after by the same team, to the same standard.

  • Serviced in our atelierOur in-house watchmakers inspect and service every watch before it is listed.
  • Waterproof guaranteeEvery watch is pressure tested wet and dry before it is listed.
  • Authenticity guaranteedAuthenticated by our watchmakers and checked against The Watch Register.
  • 3-year warrantyComes with every watch we sell, whatever its age.

Browse watches in stock

WOHS Atelier Certification

What Atelier Certified means

Every watch we sell is Atelier Certified. It’s our promise that the watch has been through our Birmingham atelier, in four stages, before it is listed for sale.

  1. AuthenticatedChecked by our watchmakers and against The Watch Register, the world’s largest database of lost and stolen watches.
  2. ServicedInspected and serviced in-house by our own watchmakers, and polished only where needed.
  3. Pressure testedTested wet and dry to the watch’s rated depth, which is why every watch we sell comes with our waterproof guarantee.
  4. Graded and photographedGraded by hand, part by part, in an honest condition report, and shown in unedited photos.

Only then is it listed, with our Atelier Certified stamp and 3-year warranty.

Atelier Certification is for the watches we sell. When you book your own watch in, it’s looked after by the same watchmakers, with the same care.

Inside the WOHS Atelier Certification

Book your watch in

Bring your watch to our atelier

Message us on WhatsApp with your watch and what it needs, or give us a call, and we’ll book it in at 12 Warstone Lane in Birmingham’s Jewellery Quarter.

Also in our atelier: Watch polishing & refinishing

Speak to a specialist

Buying, selling or servicing? We're here seven days a week.

hello@watchesofhenleyst.co.uk

We buy, sell and maintain luxury Swiss watches, and stay by your side through every step of your collecting journey, and for those you gift to.

Visit us
Birmingham, Jewellery Quarter 12 Warstone Lane, The Jewellery Quarter, Birmingham B18 6JB
Mon – Sat
10:00 – 16:45
Sunday
10:30 – 15:00
London, Mayfair St George's House, 15 Hanover Square, Mayfair, London W1S 1HS By appointment, Mon – Sat 10:30 – 18:00
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The Watch RegisterEvery watch is checked against The Watch Register. Please request a certificate with your purchase. 3-year warranty Free insured next-day UK delivery
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